Emergency Contacts

In the Event of a Life-threatening Emergency

  • If you are on the Charles River campus call the Boston University Police at 617-353-2121 (3-2121 on a campus phone).
  • If you are on the Boston University Medical Campus, call Public Safety at 617-414-4444.
  • If you are not on campus call 911.

True medical emergencies are transported by ambulance to local hospital emergency departments in Boston.

BU Emergency Resources

BU Police

Call for fire, ambulance, assault

617-353-2121 (3-2121 on a campus phone)

Occupational Health 

Contact for on the job injury care

Faculty & Staff Assistance Office

Contact for Behavioral Health urgent care, weekdays 9-5, except for BU holidays and closures


Community Emergency Resources

Local Police

  • 911

National Suicide Prevention Lifeline

24/7 suicide and crisis hotline (both English & Spanish)

  • Call or text 988
  • For deaf and hard of hearing TTY: 711 then 988
  • Online Chat available at website

Crisis Text Line

27/7 crisis support via text/chat/WhatsApp

  • Text HOME to 741741


24/7 suicide and crisis hotline (tele-interpreter available – ask for preferred language)

  • 988 Call or Text
  • 877-870-HOPE (4673)


27/7 phone/text/online chat for LGBTQ and youth

  • 866-488-7386
  • Text 678678

SafeLink Domestic Violence Hotline

24/7 hotline for anyone in Massachusetts affected by domestic violence

  • 877-785-2020
  • For deaf and hard of hearing TTY: In MA dial 711, from anywhere else dial 1-800-439-0183

24/7  Languages: English, Spanish and 200+ through interpretation service 

  • 800-799-7233
  • SMS: Text START to 88788
  • For deaf and hard of hearing TTY: 1-800-787-3224

Boston Area Rape Crisis Center

27/7 phone and 9a-11p webchat

  • 800-841-8371
  • For deaf and hard of hearing TTY: 800-439-2370

International Resources

Find a Helpline

Find local support outside of the United States