The Faculty and Staff Assistance Office (FSAO) is a resource where BU faculty and staff can find help for a range of personal, work-related, and family concerns.  Our licensed professionals offer:

  • Free and confidential short-term counseling
  • Referrals for mental health and substance use treatment
  • Referrals to community resources
  • Crisis support (critical incident response)
  • Management consultation
  • Training and education
  • Resources to promote well-being

FSAO services are available to all BU employees and their household family members.  Services are offered in person on the Charles River and Medical campuses as well as by phone and virtually.  Interpreter services are available.

If you have questions about our services or would like to schedule an appointment, please contact us via our Contact Form or by phone at 617-353-5381. Our office is open Monday through Friday between 9:00 am and 5:00 pm.  If you need assistance outside of those hours, please call 911 or one of these Crisis Resources.


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