About Information Services & Technology
Information Services & Technology (IS&T) is staffed by more than 350 people who work in multiple buildings across the Charles River Campus. IS&T is organized around the framework of Service Management and many of our staff members are ITIL certified.
Members of the community often get to know us through the IT Help Center, which has two service desk locations; at 533 Commonwealth Avenue and at Mugar Library. You will also meet us when we contribute to campus projects, support meetings and special events, facilitate use of educational technology, and in many other ways. Look for our regular news and alerts provided on this website, through our social media feeds and through the Tech Times newsletter.
Learn about BU technology governance on our Governance page.
BU IS&T is involving the community in an IT strategic planning process over the course of the 2012-2013 academic year, with the objective of developing a plan which will charter information technology services at BU during the next five years.
Download the IS&T Organization Chart. Adobe Acrobat Reader required.