Information Services & Technology (IS&T) is staffed by more than 400 people who work in multiple buildings across the Charles River Campus. IS&T is organized around the framework of Service Management and many of our staff members are ITIL certified.
To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration and a connected, secure community.
IS&T strives to be a leader, both within BU and among peers, in technology and data service quality and agility, founded on both proven practices and innovation.
- With Intent to Understand
- With Empathy
- To Diverse Voices
- From Colleagues
- From Clients
- From Peers
- From Industry
- By Example
- With Creativity
- With Optimism
- Among our Peers
Learn about BU technology governance on our Governance page.
2015-2020 Technology Plan
The Boston University 2015-2020 Technology Plan was developed to guide the evolution of technology infrastructure and services at BU, both by the central technology organization, Information Services & Technology, and local/specialized technology support teams. The Technology Plan supports, both directly and foundationally, the strategic goals of the University Strategic Plan: Choosing to be Great.
Learn about the departments within IS&T and download the IS&T Organization Chart. Adobe Acrobat Reader required.