Closed captioning for media is available directly in the MyMedia interface.

  • Mechanical captions are 60-70% accurate based on several factors (i.e, diction, audio equipment and room noise).  They are intended to be used as a base for creating accurate captions to facilitate search, interactive transcripts, and other features.
  • Captions need to be removed before trimming video. All necessary trimming must be complete before ordering professional captions.  Details on Trimming a Video can be found at Using MyMedia FAQ page under Using My Media Edit Video Options.

Mechanical captioning for existing content is available at no charge.

Professional fidelity captions provides more accuracy, and are available for a fee.  If you do not have an existing relationship with the captioning service, contact us via email regarding payment options and to set up options to use the service.

For full details, visit  What is the Kaltura REACH captioning service?