Closed captioning for media is available directly in the MyMedia interface. Captioning media such as recorded videos can be a critical step in providing better accessibility to students and others who view the content you create.

Machine-generated captions are automated, and use speech-to-text technology to create captions based on the audio (speech) of a certain media. This is performed without human intervention, so it is a fast method of providing additional accessibility to your videos.

  • Machine-generated captions are intended to be used as a base for creating captions to facilitate search, interactive transcripts, and other features
  • They are 60-70% accurate based on several factors (i.e, diction, audio equipment and room noise)
  • Closed captions that are machine-generated must be reviewed, so that any errors can be edited (steps for this outlined below)
  • Machine-generated captioning for existing content is available at no charge

Professional fidelity captions are typed out by a person, which provides more accuracy, and are available for a fee.  If you do not have an existing relationship with the captioning service, contact us via email regarding payment options and to set up options to use the service.

Captions need to be removed before trimming video. All necessary trimming must be complete before ordering professional captions.  Details on Trimming a Video can be found at Using MyMedia FAQ page under Using My Media Edit Video Options.

For full details, visit  What is the Kaltura REACH captioning service?