In a memo from Provost Morrison, it was announced that the University has an obligation to preserve recorded classes from the spring 2020 semester. To meet the obligation, IS&T has disabled the ability for hosts to delete their own Zoom cloud recordings.

Zoom cloud recordings 180 days or older, with the exception of those created between January 1, 2020, and June 1, 2020, are subject to automatic deletion. Zoom cloud recording storage is best suited for short-term sharing. For long term storage or video hosting, we recommend downloading and archiving your recording.

Deleting Other Recordings

If you would like to delete recordings that were created in the past 180 days or otherwise do not fall under a preservation obligation, please submit a request using the link below. This form must be completed by the host of the meeting and may not be submitted on their behalf.

Request to Delete a Cloud Recording

You can also view any open requests using the link below:

View Open Requests

Recovering Deleted Recordings

If you need to download a recording that was deleted, you may recover it for up to 30 days after it was sent to the Zoom cloud recording trash. Please note that recordings that were automatically deleted and then recovered will be sent back to the trash within 48 hours. Once returned to the trash, the 30-day recovery window restarts.

  1. Log in to Zoom Meetings using your BU Login.
  2. Click the "Recordings" link, located on the sidebar to the left of the page.
    Zoom web interface personal section, recordings highlighted
  3. Locate and click the "Trash" button at the upper right of the page. If you do not see the "Trash" option, you do not have any recordings available to recover.
    Screenshot of the Zoom recording management page with the trash button highlighted
  4. Locate the recording you wish to recover in the list, then click the "Recover" button. You can also use the check boxes to select and recover several recordings at once.