Collaboration Services encompasses technology-enhanced communication, coordination, and collaboration services that facilitate the creation, sharing, and exchange of information and ideas within communities of interest.

These services typically integrate shared access to otherwise disparate resources—such as storage, screens, content, and workspaces; audiovisual conferencing; messaging; and presence & location‐based services—to provide highly interactive platforms through which individuals and communities share, co-create, discuss, and modify subscriber-contributed content. Collaboration Services provides convenient anytime/anywhere access to resources that help organizations, communities, and individuals enhance working relationships and improve individual and organizational effectiveness.

  • Microsoft SharePoint is a web-based collaboration service for groups of all sizes. Individuals, groups, and departments may request and then manage their own SharePoint sites. SharePoint is often compared to a Swiss Army knife because it offers many tools for groups to share, manage, and use information. SharePoint is also the standard document sharing platform used by Microsoft Office, and is closely integrated with Microsoft Exchange, Microsoft Teams, and Outlook.... more »