Cisco Handsets : TechWeb : Boston University 

Boston University provides telephone service to the Charles River, Fenway, and Medical Campus via a Cisco VoIP telephone system.

https://www.bu.edu/tech/services/cccs/phone/linesequip/voip/

Call Center Agents : TechWeb : Boston University 

Follow the steps below to log into your agent ID from Cisco Webex. Before logging in as an Agent, you must be logged in on only one device at a time.

https://www.bu.edu/tech/services/cccs/phone/linesequip/softphone/call-center-agents/

Cisco Softphone : TechWeb : Boston University 

Cisco Webex is a softphone application that allows you to make and receive calls from your BU telephone line and/or act as a call center agent.

https://www.bu.edu/tech/services/cccs/phone/linesequip/softphone/

Using the VPN : TechWeb : Boston University 

To connect to the BU VPN you'll need to install the Cisco AnyConnect Secure Mobility Client. For Medical Campus resource access, please see the BUMC VPN ...

https://www.bu.edu/tech/services/cccs/remote/vpn/use/

Cisco Cloud E-mail Security : TechWeb : Boston University 

IS&T uses the Cisco Cloud Email Security solution for enhanced message hygiene. What to Expect Frequently Asked Questions

https://www.bu.edu/tech/services/cccs/email/cisco-cloud-email-security/

Search : TechWeb : Boston University 

Using the VPN : TechWeb : Boston University. To connect to the BU VPN you'll need to install the Cisco AnyConnect Secure Mobility Client.

https://www.bu.edu/tech/search/?q=cisco

Search : TechWeb : Boston University 

To connect to the BU VPN you'll need to install the Cisco AnyConnect Secure Mobility Client. For Medical Campus resource access, please see the BUMC VPN ...

https://www.bu.edu/tech/search/?q=cisco&pg=3

Search : TechWeb : Boston University 

Cisco phones, and many BU websites and applications. Current Status. IS&T Teams have identified the issue are and working on restoring ... https://www.bu.edu/ ...

https://www.bu.edu/tech/search/?q=cisco&pg=2

Troubleshooting : TechWeb : Boston University 

AnyConnect shortcuts no longer work? VPN no longer opens after recent update? BU recently updated to Cisco AnyConnect Secure Mobility Client. This update means ...

https://www.bu.edu/tech/services/cccs/remote/vpn/troubleshooting/

Resolved: Cisco VPN was down : TechWeb : Blog Archive : Boston ... 

Jun 9, 2025 ... Clients trying to log onto the Cisco VPN between 8pm-10:34pm this evening were greeted with a error. Incident Description and Resolution. IS&T ...

https://www.bu.edu/tech/2025/06/09/cisco-vpn-is-down/