Resolved: Cisco phone system is not allowing new logins ... 

Jun 29, 2018 ... Incident Discovery Time: 08:10am on 06/29/2018 Time of Resolution: 09:45am on 06/29/2018 Services Impacted: Other – see description ...

https://www.bu.edu/tech/2018/06/29/cisco-phone-system-is-not-allowing-new-logins/

Resolved: Reports of sporadic access issues to multiple systems ... 

Apr 22, 2024 ... Reports of sporadic access issues to multiple systems including WEbEx, Cisco phones, and some BU websites. Current Status. IS&T teams have not ...

https://www.bu.edu/tech/2024/04/22/reports-of-sporadic-access-issues-to-multiple-systems-including-webex-cisco-phones-and-some-bu-websites/

Telephone System User Guide : TechWeb : Boston University 

Telephone System User Guide. Please be mindful when dialing to avoid misdials to 911. A misdial will trigger a visit from BU Police.

https://www.bu.edu/tech/services/cccs/phone/linesequip/voip/bu-voip-user-guide/

Cisco.AnyConnect.Login-Duo : TechWeb : Boston University 

Cisco.AnyConnect.Login-Duo. Duo authentication prompt. File URL: Boston University Information Services & Technology ...

https://www.bu.edu/tech/services/cccs/remote/vpn/use/cisco-anyconnect-login-duo/

Resolved: Cisco phone system is not allowing agents to log into ... 

Jul 6, 2018 ... IS&T teams worked with the vendor to resolve the incident. Additional Information. The cause of this incident was determined to be user error at ...

https://www.bu.edu/tech/2018/07/06/cisco-phone-system-is-not-allowing-agents-to-log-into-finesse-no-one-that-uses-finesse-can-log-into-phones/

Search : TechWeb : Boston University 

To connect to the BU VPN you'll need to install the Cisco AnyConnect Secure Mobility Client. For Medical Campus ... https://www.bu.edu/tech/search/?q=cisco+ ...

https://www.bu.edu/tech/search/?q=cisco+proxy&pg=1

Resolved: There are intermittent connectivity issues between Cisco ... 

Mar 6, 2024 ... ... Cisco Email Relays. This IP was erroneously flagged as malicious and consequently added to a block list on the campus edge firewall. Today ...

https://www.bu.edu/tech/2024/03/06/there-are-intermittent-connectivity-issues-between-cisco-mail-relays-and-ldap-servers/

Resolved: The Cisco Voicemail system is not sending emails with ... 

Jun 13, 2023 ... Incident Discovery Time: 07:30am on 06/13/2023. Time of Resolution: 10:30am on 06/13/2023. Services Impacted: Telephone Services ...

https://www.bu.edu/tech/2023/06/13/the-cisco-voicemail-system-is-not-sending-emails-with-the-recorded-message/

Boston University Voicemail : TechWeb 

Larger voice mailbox sizes, reducing the occurrence of “full” mailboxes. Enhanced security with encrypted messages and upgraded six-digit passcodes. What's ...

https://www.bu.edu/tech/services/cccs/phone/voice-messaging/cisco-unity-voicemail-guide/

Call Forwarding : TechWeb : Boston University 

To immediately forward all your incoming calls to another number: From the portal: Login to the Cisco Self Care Portal at: https://mybuphone.bu.edu/ucmuser/ ...

https://www.bu.edu/tech/services/cccs/phone/calling-services/features/forward/