The provided resources are intended to support the staff of those BU departments that are using ServiceNow to manage their incidents and inquiries.  We frequently run instructor led training sessions on ServiceNow, view our training page to see upcoming training opportunities.

If you have any problems or questions related to the use of ServiceNow, please submit a ticket through Help or contact the IT Help Center by calling 617-353-HELP (353-4357) or by writing to ithelp@bu.edu.