Stephen Rosenthal

Professor Emeritus, Operations and Technology Management

Education

PhD, University of California Berkeley, 1974

MS, Massachusetts Institute of Technology, 1964

BS, Brown University, 1962

Publications

Ettlie, J., Rosenthal, S. (2012). “Service Innovation in Manufacturing”, Academy of Management Proceedings, 2012 (1), 11763-11763

Ettlie, J., Rosenthal, S. (2012). “Service innovation in manufacturing”, JOURNAL OF SERVICE MANAGEMENT, 23 (3), 440-454

Ettlie, J., Rosenthal, S. (2011). “Service versus Manufacturing Innovation”, JOURNAL OF PRODUCT INNOVATION MANAGEMENT, 28 (2), 285-299

Joglekar, N., Rosenthal, S., Gomes, P. (2010). The Handbook of Technology Management.”The Handbook of Technology Management”, Wiley 723-734

Rosenthal, S., Capper, M. (2006). “Ethnographies in the front end: Designing for enhanced customer experiences”, JOURNAL OF PRODUCT INNOVATION MANAGEMENT, 23 (3), 215-237

WARD, P., BERGER, P., MILLER, J., ROSENTHAL, S. (1992). “MANUFACTURING PROCESS TECHNOLOGY and SUPPORT STAFF COMPOSITION: AN EMPIRICAL VIEW OF INDUSTRY EVIDENCE”, Production and Operations Management, 1 (1), 5-21