
Molly McCombe
Managing Director, Head of Business Operations, Citi Retail Services
Molly McCombe is Managing Director and Head of Business Operations for Citi Retail Services, a leading provider of private label and co-branded consumer and commercial credit card products.
In this role, she is responsible a variety of core business processes including Price Management, statements, data management, project management, and partner onboarding and deconversions. Previously, she was the Chief Marketing Officer for the business and also led the transformation of Citi Retail Services’ digital assets.
Prior to joining Citi in 2011, Molly was Executive Vice President of HSBC’s U.S. Card and Retail Services business. Prior to that, she was an Associate Principal at McKinsey and Company in the Financial Institutions Practice. She started her career as a Commercial Lender at Fleet Financial in Boston, MA.
She earned her BS/BA in Finance from Boston University’s Questrom School of Business and her Master’s in Business Administration from the JL Kellogg Graduate School of Management. She resides in Chicago with her husband T.J. and their Chesapeake Bay retriever Tosca.