From Shy Freshman to Inspirational Leader Joanne Charles’ (Questrom’25) Journey
March 12, 2025
Joanne Charles, a Haitian-American student at Boston University’s Questrom School of Business, embodies transformation, resilience, and leadership. Born in Boston and raised in Everett, Joanne grew up in a diverse immigrant community. Her roots and upbringing shaped her into a person passionate about creating opportunities and empowering others. Today, as a senior at Questrom, Joanne’s story reflects growth, perseverance, and the power of community.
Her journey to Questrom was filled with uncertainty. Coming from a predominantly Black and Haitian high school, transitioning to BU’s dynamic environment was intimidating. Initially pursuing health sciences, Joanne discovered her passion for technology and business in IS223, an introductory information systems course taught by Professor Jeffrey Allen. This pivotal moment opened a new world of possibilities, ultimately inspiring her to declare a concentration in Information Systems and Business Analytics.
Through her coursework, Joanne developed a strong understanding of how business functions—finance, accounting, and technology—interconnect, preparing her for internships that shaped her professional trajectory. Her first internship at Accordion involved accelerating OneStream implementation and data reconciliation for a billion-dollar client. She later interned at Deloitte in cybersecurity, where she played a key role in facilitating the inaugural event for the Black and Allies Business Resource Group, creating a space for interns and leaders of color to connect. This initiative continues to positively shape Deloitte’s culture today.
Her final internship at Grant Thornton focused on IT auditing, where she tested 15 controls across seven applications, ensuring compliance and strengthening client relationships. Her dedication and expertise earned her a full-time offer at Grant Thornton after graduation as an IT Auditor, with aspirations to specialize in cybersecurity policy.
Beyond academics, Joanne’s contributions to Questrom reflect her commitment to diversity, mentorship, and leadership. She has been deeply involved with the Questrom Ascend Fellowship, a program she joined as a freshman fellow. Over the years, she advanced to mentor five students and now serves as Co-Coordinator, overseeing 30 students and leading professional development initiatives for underrepresented students.
“I tell mentees to try new things, even if they’re shy or uncertain. You never know where an opportunity might lead.”
-Joanne Charles’25
Her impact extends to the Black Business Student Association (BBSA), where she began as an underclassmen representative before serving as treasurer for two years and now as Vice President. In this role, she focuses on mentorship, alumni engagement, and resource-sharing platforms to uplift Black business students at BU. Additionally, Joanne is an active member of BU Consulting Group (BUCG), refining her analytical and problem-solving skills through case studies and strategy labs.
While excelling in leadership roles, Joanne balances three part-time jobs, highlighting her work ethic and ability to manage multiple responsibilities. Since her first year, she has worked as a Graduate Programs Office Assistant and later as a Computer Lab Assistant, demonstrating her dedication to supporting herself and her peers.
Joanne’s path wasn’t without hurdles. As a freshman, she struggled to acclimate to Questrom’s competitive environment. However, through club involvement and mentorship, she built a supportive network that helped her thrive. Her experience influenced her desire to give back, encouraging mentees to step outside their comfort zones and embrace new opportunities.
“I tell mentees to try new things, even if they’re shy or uncertain,” Joanne shares. “You never know where an opportunity might lead.”
Currently balancing five classes, three jobs, and two club leadership roles, Joanne acknowledges the challenges but takes them one step at a time. Her resilience and dedication to uplifting others inspire those around her.
Looking ahead, Joanne envisions herself as a cybersecurity policy analyst, bridging the gap between technology, regulations, and business. She hopes to pursue a master’s degree in cybersecurity while continuing to grow in her field. Long-term, she plans to support Haitian communities in the U.S. and abroad by providing mentorship, resources, and career opportunities.
Reflecting on her time at Questrom, Joanne sees her journey as a story of personal and professional transformation. Her legacy is one of empowerment, leadership, and resilience—an inspiration for future Questrom students to step up, take action, and leave a meaningful impact.
This article was crafted by Jyotirmaya Patro (JP) and optimized using artificial intelligence.
