Crisis Resources
In the Event of a Life-threatening Emergency
- If you are on the Charles River campus call the Boston University Police at 617-353-2121 (3-2121 on a campus phone).
- If you are on the Boston University Medical Campus, call Public Safety at 617-414-4444.
- If you are not on campus call 911.
True medical emergencies are transported by ambulance to local hospital emergency departments in Boston.
BU Emergency Resources
Call for fire, ambulance, assault
- Charles River Campus: 617-353-2121 (3-2121 on a campus phone)
- Medical Campus 617-414-4444
For on-the-job injury between 9 am and 5 pm
- 617-353-6630
BU Faculty & Staff Assistance Office
For behavioral health urgent care between 9 am and 5 pm
- 617-353-5381
Community Emergency Resources
Local Police
- 911
National Suicide Prevention Lifeline
24/7 suicide and crisis hotline (both English & Spanish)
- Call or text 988
- For deaf and hard of hearing TTY: 711 then 988
- Online Chat available at website
27/7 crisis support via text/chat/WhatsApp
- Text HOME to 741741
- com/crisistextline
24/7 suicide and crisis hotline (tele-interpreter available – ask for preferred language)
- 988 Call or Text
- 877-870-HOPE (4673)
27/7 phone/text/online chat for LGBTQ and youth
- 866-488-7386
- Text 678678
SafeLink Domestic Violence Hotline
24/7 hotline for anyone in Massachusetts affected by domestic violence
- 877-785-2020
- For deaf and hard of hearing TTY: In MA dial 711, from anywhere else dial 1-800-439-0183
24/7 Languages: English, Spanish and 200+ through interpretation service
- 800-799-7233
- SMS: Text START to 88788
- For deaf and hard of hearing TTY: 1-800-787-3224
Boston Area Rape Crisis Center
27/7 phone and 9a-11p webchat
- 800-841-8371
- For deaf and hard of hearing TTY: 800-439-2370
International Resources
Find local support outside of the United States