Operations and Process Analysis

Operations and Process Analysis

MET AD 519 (4 credits)

This course will provide students with the analytical tools to analyze, manage, and improve manufacturing, service, and business processes. Coverage includes various options to lower operational costs and improve responsiveness to customers' needs, including operating system design, product & service design, capacity analysis & buffering, waiting line optimization, and process quality analysis using statistical approaches. Quantitative methods include application of stochastic simulation, analysis of random outcomes, statistical analysis routines (confidence intervals, hypothesis testing, machine learning), system reliability analysis, and statistical process control. The Deming philosophy of management, Lean operations principles, and Six Sigma process improvement methodologies form the underlying foundation of the course coverage.

2026SPRGMETAD519A1, Jan 20th to Apr 30th 2026

2026SPRGMETAD519O1, Jan 13th to Mar 2nd 2026