This course teaches students how to measure impact in business situations and how to evaluate others' claims of impact. We will draw on a branch of statistics called causal inference that studies when data can be used to measure cause and effect. The course will begin by discussing randomized controlled trials, the most reliable way of measuring effects, and will move onto other methods that can be used when experiments are not feasible or unavailable. We will learn how to implement these methods in R. Causal inference has become especially important for digital businesses because they are often able to run experiments and to harness 'big data' to make decisions. We will illustrate the methods we learn with examples drawn from digital businesses such as Airbnb, Ebay, and Uber and through topic areas such as price targeting, balancing digital marketplaces, reputation systems, measuring influence in social networks, and algorithmic design. We will also use data from other business and social science applications.

Note that this information may change at any time. Please visit the MyBU Student Portal for the most up-to-date course information.