The IT Help Center
The IT Help Center provides computing support to the students, faculty, and staff of Boston University via this website, our telephone and walk-in support center, our free tutorials program, and individual consulting.
Our services include manufacturer authorized warranty and non-warranty hardware repair services. We also offer sales (and Software Assurance fulfillment) of Microsoft and Adobe software to departments and BU individuals, as well as personal sales of selected computers, all with significant educational discounts.
Within this site you will find information about connecting your computer to Ethernet and wireless networks, protecting it from viruses and spyware, using e-mail, using supported software, using the UNIX resources on ACS, and many other topics. We fully support both Windows and the Mac OS, and our goal is to help everyone in the BU community make the most effective use of Information Technology resources.
Write, call or visit!
617-353-HELP (4357) or ithelp@bu.edu
Manufacturer authorized repair - tech@bu.edu
Sales - sales@bu.edu
533 Commonwealth Avenue - Kenmore Square
Thanksgiving Holiday Hours:
Wednesday, Nov 25 9AM-5PM
Thursday, Nov 26 Closed
Friday, Nov 27 Closed
Regular Hours:
Monday – Thursday 9am – 9pm
Friday 9am – 6pm
771 Commonwealth Avenue - IT Help Center @ Mugar library
Thanksgiving Holiday Hours:
Wednesday, Nov 25 8AM-9PM
Thursday, Nov 26 Closed
Friday, Nov 27 9AM-5PM
Regular Hours:
Monday – Thursday 8am – 12am
Friday & Saturday 8am – 11pm
Sunday 10am – 12am