About BUworks

Launch BUworks Central

Six years in the making, the BUworks project is focused on modernizing our finance, budgeting, payroll, procurement, and human resource systems. The ultimate goal? To provide BU with the integrated administrative tools and processes needed to support a leading research university.

Need Help?

1. Use Online Help

Start here to find basic training on BUworks transactions. Online Help consists of work instructions, simulations, and job aids designed to help you learn SAP, which is the software at the heart of BUworks.

Online Help

Access Online Help.

2. Community Forum

The BUworks Community Forum is an online discussion board where BUworks users can post and answer questions, sharing their hands-on knowledge related to BUworks systems and related business processes.

Community Forum

Visit the BUworks Forum.

3. Submit a Ticket

If you need immediate help, please contact the IS&T Help Desk or submit a ticket.

Charles River Campus
ithelp@bu.edu | 617-353-4357

Medical Campus
bumchelp@bu.edu | 617-638-5914

Help Ticket

Submit a ticket to IS&T.