About BUworks

BUworks is Boston University’s implementation of SAP, which provides the integrated administrative tools and processes needed to support this leading research university.

Important news and information related to BUworks will be posted on TechWeb.

Need Help?

Use Online Help

Start here to find basic training on BUworks transactions. Online Help consists of work instructions, simulations, and job aids designed to help you learn SAP, which is the software at the heart of BUworks.

Submit a Ticket

If you need immediate help, please contact the IS&T Help Desk or submit a ticket.

Charles River Campus
ithelp@bu.edu | 617-353-4357

Medical Campus
bumchelp@bu.edu | 617-638-5914