Payment options vary by laundry location. Depending on the equipment available, you may be able to pay using the CleanPay Mobile app, a credit card directly at the machine, or Convenience Points through the CleanPay app. Coins (Quarters) are accepted at all laundry locations.
CleanPay Mobile App Setup & Usage Guide
If you’re using CleanPay for the first time, follow the instructions in the CleanPay Mobile App Setup & Usage Guide.
Payment Options
CleanPay Mobile
CleanPay Mobile allows you to pay for laundry directly from your phone using a credit card. At select locations, you can also use Convenience Points through the app.
Some laundry locations require credit card payments to be made through CleanPay. At these locations, you will not be able to tap or insert your card directly into the laundry machine.
Credit Card at the Machine
Some laundry locations have a card reader that allows you to pay directly at the machine using a credit card. These locations also support CleanPay through the app.
If you prefer to use CleanPay, select the machine in the app and follow the payment prompts. If you prefer to pay directly at the machine, use the card reader provided.
Convenience Points
Select laundry facilities across campus allow students to pay using Convenience Points. Your Convenience Points account must be linked to CleanPay before you can use this payment option.
Locations that accept Convenience Points are listed below:
| Location | Washers | Dryers |
|---|---|---|
| Claflin Hall (West Campus) | 11 | 12 |
| Sleeper Hall (West Campus) | 13 | 10 |
| Rich Hall (West Campus) | 10 | 10 |
| Kilachand Hall | 12 | 12 |
| The Towers | 20 | 20 |
| Student Village I | 23 | 24 |
| Student Village II | 28 | 28 |
| Danielsen Hall | 6 | 8 |
| 610 Beacon St. | 20 | 20 |
| 150 Riverway | 4 | 4 |
| 162 Riverway | 4 | 4 |
| 154 Riverway | 2 | 2 |
| 37 Pilgrim Road | 4 | 4 |
| 518-520 Park Drive | 3 | 3 |
| South Campus Laundry | 14 | 14 |
| 575 Commonwealth Ave. | 12 | 14 |
| Warren Towers | 20 | 20 |
| 580 Commonwealth Ave. | 12 | 12 |
| 1019 Commonwealth Ave. | 7 | 8 |
| 14 Buswell Street | 6 | 6 |
| 722-726 Commonwealth Ave. | 6 | 6 |
Note: Convenience Points can only be used at the laundry locations listed above.
Coins
Coins (Quarters) are accepted at all laundry locations. Use the coin payment option available on the laundry machine to start your wash or dry cycle.
Starting a Laundry Machine
When using CleanPay:
- Open the CleanPay app.
- Select the washer or dryer you want to use by entering the machine number or scanning the machine’s QR code.
- Choose your preferred payment method.
- Confirm your payment.
- Press Start on the machine within approximately 3 seconds of confirming your payment. If you exit the app or do not start the machine within this time, you’ll need to repeat the payment steps. You will not be charged again. Once started, the machine will begin its cycle, and CleanPay will display the remaining time for your wash or dry cycle.