Why isn’t my internal order showing up in Concur as a valid account?

in concur system updates
May 6th, 2015

Try adding two zeros to the beginning of your internal order number.  The technical explanation for why this is sometimes needed — our SAP chart of accounts when passed to Concur has some hidden characters.  In most cases, these characters aren’t needed when looking up an account number, but for internal orders (that is, funded programs) starting with 9, two leading zeros must be added.  For example, what the user sees as 9090000000 in SAP, will be 009090000000 in Concur.