The HR Systems team maintains the HCM guides and resources including the OM/PA decision matrix found here: https://www.bu.edu/hr/documents/ted-page-new.html.
If any user has SAP HCM questions related to OM or PA form processing or errors please contact hrsys@bu.edu to create a ticket in Service Now and the HR Systems team will respond
Meet the Team
Bill Stewart: Business Warehouse (BW) Reporting
In addition to creating and maintaining a full library of online help documents related to reporting, Bill offers hands-on workshops for these areas: Funds Management (budget and actuals), Grants Management, Labor Distribution (payroll), and Supplier Relationship Management. If you have any questions about these courses or items related to BW reporting, contact Bill via email (wstewart@bu.edu) or call him at 617-353-6382.
Elyse Ryan, Supplier Relationship Management (SRM)
Elyse maintains the Shopper’s Guide, the go-to help resource for shopping carts, purchase orders, Terrier Marketplace and, well, all things related to purchasing Her office is in the Sourcing & Procurement Office at 975 Commonwealth Ave. She can be reached via email, enryan@bu.edu or by phone at 617-358-6608.