Clear your browser cache – Windows

Microsoft Edge

1. Launch Microsoft Edge from your desktop or start menu.
2. Determine if you want to clear the cache on the current device or all devices sync to your profile.
   
3. Clear cache on the current device only: turn off sync in Edge (Settings > Profiles > Sync > Turn off Sync). Leave Sync on to clear the cache from all connected devices.
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4. Next, open the menu and choose “Settings.”

5. Select “Privacy, search and services” from the left menu. Scroll to “Clear browsing data” and click “Choose what to clear.”
   
6. Choose your desired time range and check “Cached images and files” and “Cookies and website data.” Click “Clear now” to confirm.
   

Firefox Final Release Channel

1. Click the menu button (☰) in the upper-right corner of Firefox.
2. Select History, then click Clear Recent History
   
3. In the “Time range to clear” drop-down, choose Everything.
4. Check Cache (add Cookies only if needed)

5. Click Clear Now. Then close and reopen Firefox.

Note: Clearing the cache (saved website files) fixes loading or display issues. The step won’t sign you out. Avoid selecting Site Preferences unless you want to

Google Chrome Stable Channel

1. Launch Google Chrome from your desktop or start menu.
2. Click the menu icon located in the upper right-hand corner of the browser window, then move your mouse over More tools and then click Clear browsing data…
   
3. In the window that appears, ensure that you are on Basic (not Advanced) and ensure that All time is selected in the Time range drop down menu.
4. Ensure that at least Cookies and other site data, and Cached images and files are checked.
   
5. Click the Clear data button.
6. You can now close this tab or window.

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