Browser Requirements

For maintaining stability and security with BUworks, the following browsers are recommended (please check compatibility with other applications you use):

* Note that Firefox from version 52 forward will have issues with dropdown boxes until a fix supplied by SAP is tested and released to the University at the end of December, 2017.

System Requirements

The minimum and recommended system requirements for use of BUworks are comparable to those outlined for Blackboard Learn:

  • Windows Vista SP 2 or Windows 7
  • Mac OS X 10.6 (Snow Leopard) through OS X 10.9 (Yosemite)

Please note that faculty and staff are eligible to run the most current and complete version of Windows on both BU-owned and home machines, as outlined by the Microsoft Enterprise Agreement. Mac OS X is available through Sourcing.

Troubleshooting

  1. Make sure you have reviewed the Browser and System Requirements outlined above.
  2. If you use IE, check the version of Java on your computer and update if necessary. Note: Firefox and Chrome no longer use Java in conjunction with SAP.
    1. Visit the Java test page.
    2. A box should appear saying, “Your Java is working.” If it does not, please use the Get Help icon at the top of this page to submit a request for assistance.
    3. Check the line titled Version. Your computer should be configured with the latest version (Java SE 8 Update 131 as of this writing). If you do not have this version or higher of Java installed, please click the Get Help icon at the top of this page.
  3. Configure your Pop-up Blocker Settings as described below.
  4. If and ONLY IF you are using a Mac, make sure to update your Adobe Flash Player to the most recent version.

Pop-up Blocker Settings

BUworks requires adjustments to your pop-up blocker settings.