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To the Client (BU community)
Subject
INC11023456: Created – My Blackboard site is unavailable.
Body
This is an automated message to acknowledge that a ticket has been created.
Ticket INC11023456:
Short Description: My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.
You may log in to track, view, or update your ticket, or reply directly to this message to update your ticket via email.
IT Help Center
Information Services & Technology
Boston University
617-353-HELP (4357)
To the Client (non-BU community)
Subject
INC11023456: Created – My Blackboard site is unavailable.
Body
This is an automated message to acknowledge that a ticket has been created.
Ticket INC11023456: My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.
You may reply directly to this message to update your ticket via email.
IT Help Center
Information Services & Technology
Boston University
617-353-HELP (4357)
To the Assignment Group
Subject
INC11023456: Arrived – msprof@bu.edu – My Blackboard site is unavailable.
Body
INC11023456 has been assigned to Server Administration.
Client: Casey Professor
BU login name: msprof
Office phone: 617-353-2000
Department: College of General Studies
VIP: false
Client’s Office Location:
871 Commonwealth Ave.
Short Description:
My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.
To the Assignee
Subject
INC11023456: Arrived – msprof@bu.edu – My Blackboard site is unavailable.
Body
INC11023456 has been assigned to Server Administration.
Client: Casey Professor
BU login name: msprof
Office phone: 617-353-2000
Department: College of General Studies
VIP: (this field will only show on the notification if the Client is a VIP)
Client’s Office Location:
871 Commonwealth Ave.
Short Description:
My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.
To the External Watch List
Subject
INC11023456: Created – msprof@bu.edu – My Blackboard site is unavailable.
Body
This is an automated message to acknowledge that a ticket has been created. You have been added to the Watch List for this ticket, so you will receive updates via email.
Ticket INC11023456: My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.
You may reply directly to this message to update the ticket via email.
IT Help Center
Information Services & Technology
Boston University
617-353-HELP (4357)
To the Internal Watch List
Subject
INC11023456: Created – msprof@bu.edu – My Blackboard site is unavailable.
Body
You are on the Internal Watch List for a ticket that has just been created. You may log in to track, view, or update the ticket.
Number: INC11023456
Client: Casey Professor
Client Department: College of General Studies
VIP: false
Short Description: My Blackboard site is unavailable.
Description:
My students have told me that they are unable to view my rh102 Blackboard 8 site. Could you tell me why they’re unable to view the course?
Thanks.