Welcome to Student Loan Accounting. We are here to assist BU students in their understanding and repayment of any loan borrowed directly from BU. We are here to provide guidance, please reach out by email or phone with any questions you may have.
EXIT Interview Information: You will receive correspondence from Heartland ECSI, on how to access and complete your loan exit. Thank you for your cooperation.
The Student Loan Interest Freeze only applies, at this time, to loans that are directly held by the Department of Education. Your Boston University Perkins/HPSL/PCL and Institutional Loans are not held by the Department of Education. Therefore, we are unable to freeze interest accruing on your loans without applying a deferment. If you are experiencing financial hardship during this emergency, please contact us and we will guide you through the process. We are continuing to explore all options to assist our borrowers in these trying times.
Additionally, we are continuing to process paper check payments at this time, however processing times may be delayed. If you have sent a check or deferment/forbearance request via U.S. mail and it has not been processed, please send us an email. You are encouraged to make any payments online at ECSI. If you are having difficulty accessing your account please send us an email. Our email address is:
stuloana@bu.edu (accounts with last names beginning with the letters A-L)
stuloanm@bu.edu (accounts with last names beginning with the letters M-Z)