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Frequently Asked Questions

Frequently Asked Questions

Recent News

Information Technology Acquisitions and Renewal Process

January 28th, 2026

Boston University Information Services & Technology and Sourcing & Procurement -   As part of our ongoing efforts to help you maximize budgets through the strategic purchase of goods and services, and to minimize risk to the University, we’re reminding you about the requirement that all information technology acquisitions and renewals must be reviewed by […]

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Tariff Impacts on BU’s Operation

June 25th, 2025

The recent changes to U.S. trade policy and tariff schedules have disrupted supply chains and caused unpredictable pricing for the goods we purchase from abroad.  As this situation continues to unfold in Washington, D.C., here are several steps you can take to protect your budgets and ensure the items you need will reach campus. Validate […]

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What the BU OneCard means for TCard holders and Concur users

June 19th, 2025

Procure to Pay (P2P) is excited to share the upcoming launch of the newly branded “BU OneCard,” replacing Boston University’s Travel Card (TCard) and Purchasing Card (PCard) programs. The new card issued by U.S. Bank offers three card profile types: 1) Travel, 2) Purchasing, or 3) Purchasing + Travel (combined). Current cardholders will receive newly configured […]

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More about Procure to Pay

Have a question? Contact P2P Directly.

Internal Inquiries (Boston University Community):
Browse our knowledge based articles for frequently asked questions and submit your questions online through the Financial Affairs Customer Service Portal and they will be routed to the right people, with the right answers.

FINANCIAL AFFAIRS CUSTOMER SERVICE PORTAL →

External Inquiries (For Suppliers):
Suppliers should submit questions to Procure to Pay by selecting the link below. Please see the link to our P2P Supplier Page for more information.

SUPPLIER RESOURCE →

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