Our Operating Framework

Operational Framework

Our operational framework is centered on the belief that people thrive at work and life when:

  • They see purpose in their work and know its impact.
  • They are valued for their potential (talents, strengths).
  • Their differentiated experiences are recognized, supported, and leveraged.
  • They have opportunities for continuous development to realize career possibilities.

Three Cornerstones

Our human-centered approach necessitates us to consider three vital components: program, process, and partners. Together they make up the human system at work. Each component is dynamic and deeply interconnected, and you will see them embedded in our initiatives and programs as we work to create a culture of continuous improvement.

As we implement our framework to fulfill our mission, we commit to doing so with our values of Service. Excellence. Accountability. Teamwork.

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