Welcome!

Welcome to Boston University’s Faculty & Staff Assistance Office.  We offer a free, confidential helping hand to Boston University employees who may be experiencing difficulties that affect their personal lives or work performance. Ours is a compassionate, caring and respectful environment of optimism and solutions.  We hope you will find helpful information here about our services, common problems and how we might help you. Family members can also use the consultation and referrals we provide.

Boston Marathon tragedy:

We are all feeling the impact of the tragedy at Boston marathon.    It’s horrifying that any human being would want to inflict such violence on innocent people gathered in joyful  Boston celebration.   Our sense of violation is increased by the proximity of this event.  It personally involved many in our community – from the injured student to the BU healthcare providers who assisted in caring for the victims.  In the aftermath of such an event, it’s normal to experience intense and sometimes unpredictable emotions.   These may be build on  thoughts and feelings from previous experiences of violation, loss or trauma.   It’s generally helpful to talk with others about what you’re going through.  Counselors at the Faculty and Staff Assistance Office have experience providing support and assistance to people who are dealing with the effect of traumatic events.  We are available to listen in a completely confidential and non-judgmental setting and to help you and/or your group cope with the impact of this event.

Also, here are tips for talking with your children about the tragedy.

We are committed to creating and supporting a healthy campus community for faculty and staff.

• About FSAO
  More information about the FSAO.
• Meet Our Staff
  Learn more about our staff.
• Services
  For your information, resources that may be helpful.
• Useful Links
  Links to other sites that may be useful.
• Contact Us
  Schedule an appointment with the FSAO.

Locations

Charles River Campus
270 Bay State Road, B-30
Boston, MA 02215
617-353-5381

Medical Campus
Dr. Solomon Carter Fuller Mental Health Center
85 E. Newton Street, M-809
Boston, MA 02215
617-353-5381

Confidentiality Policy

The Faculty & Staff Assistance Office maintains complete confidentiality with the following exceptions:  Suspected child or elder abuse will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”

Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPPAA, the Health Insurance Portability and Accountability Act of privacy regulations.