The Faculty & Staff Assistance Office


Welcome to Boston University’s Faculty & Staff Assistance Office.  We offer a free, confidential helping hand to Boston University employees who may be experiencing difficulties that affect their personal lives or work performance. Ours is a compassionate, caring and respectful environment of optimism and solutions.  We hope you will find helpful information here about our services, common problems and how we might help you.

We are committed to creating and supporting a healthy campus community for faculty and staff.


Charles River Campus
270 Bay State Road, B-30
Boston, MA 02215

Click here for directions to our Charles River Campus Office

Medical Campus
Dr. Solomon Carter Fuller Mental Health Center
85 E. Newton Street, Room 818
Boston, MA 02215

Click here for directions to our Med Campus office

Confidentiality Policy

The Faculty & Staff Assistance Office maintains complete confidentiality with the following exceptions:  Suspected child or elder abuse will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”

Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPPAA, the Health Insurance Portability and Accountability Act of privacy regulations.