The Faculty and Staff Assistance Program (FSAO) is a resource where you or your immediate family members can find help. We provide free and confidential support, problem solving or coaching to address your work or personal challenges.

We recognize that the people who work in our community have personal lives outside the workplace. Finding success and happiness in both areas is important to your well-being. We offer consultation, brief counseling and, if potentially beneficial, referral to community resources for a wide range of work or personal challenges.

As part of the University’s Employee Wellness efforts, we also offer workshops and programs to enhance your well-being and resilience.  Employees can sign up for a free membership with the Headspace: Meditation and Mindfulness app. For more information and to register, click here  

Feel free to leave us a message via our contact us form or phone (617-353-5381). Our office is open Monday through Friday between 9:00 am and 5:00 pm.  If you are in crisis and need assistance outside of those hours, please call 911 or contact one of the resources listed below.

 Samaritans   https://samaritanshope.org/       1-877-870-HOPE (4673)

 Crisis Text Line    http://www.crisistextline.org/    Text HOME to 741741

Or facebook.com/crisistextline

 National Suicide Prevention Lifeline    https://suicidepreventionlifeline.org/

1-800-273-TALK (8255) (English)    1-888-628-9454 (Spanish)   1-800-799-4889 (For Deaf + Hard of Hearing)

 The Trevor Project (for LGBTQ youth)   https://www.thetrevorproject.org/    1-866-488-7386


Confidentiality Policy
The Faculty & Staff Assistance Office maintains complete confidentiality with the following exceptions:  Suspected child or elder abuse or neglect will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”

Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPAA, the Health Insurance Portability and Accountability Act of privacy regulations.