Welcome!

Welcome to Boston University’s Faculty & Staff Assistance Office.  We offer a free, confidential helping hand to Boston University employees who may be experiencing difficulties that affect their personal lives or work performance. Ours is a compassionate, caring and respectful environment of optimism and solutions.  We hope you will find helpful information here about our services, common problems and how we might help you. Family members can also use the consultation and referrals we provide.

• About FSAO
  More information about the FSAO.
• Meet Our Staff
  Learn more about our staff.
• Services
  For your information, resources that may be helpful.
• Useful Links
  Links to other sites that may be useful.
• Contact Us
  Schedule an appointment with the FSAO.

Locations

Charles River Campus
270 Bay State Road, B-30
Boston, MA 02215

Medical Campus
Dr. Solomon Carter Fuller Mental Health Center
85 E. Newton Street, M-809
Boston, MA 02215

Confidentiality Policy

The Faculty & Staff Assistance Office maintains complete confidentiality with the following exceptions:  Suspected child or elder abuse will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”

Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPPAA, the Health Insurance Portability and Accountability Act of privacy regulations.