Virtual Services:

We are all dealing with an extraordinary amount of stress as we grapple with the COVID-19 pandemic.  To offer support and assistance during this time of crisis while maintaining safe physical distances, the FSAO is now offering free and confidential counseling and consultation sessions to BU faculty, staff and their immediate family members via a HIPAA compliant Zoom platform. Schedule an appointment via our website or by phone: 617-353-5381.

Please see COVID-19 Crisis Resources page for additional information.  For support and assistance after hours, contact the national Disaster Distress Hotline at 1-800-985-5990.

Online Wellness Resources via Zoom:

Join us on Zoom as we navigate our changing work, home and community spaces. We invite you to these virtual programs to address coping with our current crisis.


Virtual Coffee Hour for Parents, Support Group via Zoom: April 6, 9:00 to 10:00 am Register Here – a zoom link will be sent to registrants the morning of the workshop

A low stress, no judgement zone for parents to talk about the challenges of social distancing, family togetherness, and for some of us, working remotely, with children of all ages. Come, share ideas, laugh, and get support. Feel free to come for part or all of the hour.


Coping During A Crisis workshop: Education and Skills for Coping during Covid-19: April 7, 12:00 to 12:45 pm – Register Here a zoom link will be sent to registrants the morning of the workshop

Please join us in learning about what to expect and how to cope during the Covid-19 pandemic. We will explore the impact of stress on our physical and emotional health and practice ways to combat and counteract the effects of stress and isolation.


Coping with Covid-19, Virtual Support Group: Wednesday, April 8, 12:00 to 1:00 pmRegister here –  a zoom link will be sent to registrants the morning of the workshop

Many of you are working from home, separated from your normal workplace-home life balance.  You may be feeling lonely, isolated and anxious as you watch and listen to the news about the coronavirus.  You may be missing the routine and stimulation of your jobs as well as the interactions with your colleagues. The groups will be hour long informal discussions during which participants can share their feelings, offer strategies for coping and remind ourselves of our community connections.


Mindfulness Practice during Times of Crisis: Thursday, April 9, 4:00 to 5:00 pmRegister here –  a zoom link will be sent to registrants the morning of the workshop

This is a time of extreme turmoil and uncertainty.  Mindfulness practices can help us cope with our worries and the powerful emotions triggered by our current crisis.  In this workshop, we will engage in mindful movement and meditation practices to strengthen our resilience and to cultivate compassion for ourselves and our fellow humans.


Weekly Wind Down, virtual community via Zoom: Friday, April 10, 4:00 to 4:45 pm – Register here –  a zoom link will be sent to registrants the morning of the workshop

Join us for an informal social gathering at the end of the week to connect with colleagues from across campus.  Get a snack, bring your knitting or craft, a recommendation for a book, and join in for conversation and connecting.  Share stories from your week, amusements, and creative plans for having fun and socializing over the weekend.

Headspace Meditation and Mindfulness app: ongoing and free to BU employees

For more information and to register, click here      


Brief Guided Breathe Activity (length: 2:51)


Confidentiality Policy
The Faculty & Staff Assistance Office maintains complete confidentiality with the following exceptions:  Suspected child or elder abuse or neglect will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”

Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPAA, the Health Insurance Portability and Accountability Act of privacy regulations.


Welcome to Boston University’s Faculty & Staff Assistance Office.

The Faculty and Staff Assistance Program (FSAO) is a resource where you or your family can find help during your career working at Boston University. We provide free and confidential support, problem solving or coaching to address your work or personal challenges.

We recognize that the people who work in our community have personal lives outside the workplace. Finding success and happiness in both areas is important to your well-being. We offer consultation, brief counseling and, if potentially beneficial, referral to community resources for a wide range of work or personal challenges.

We also can assist you in thinking about your career at Boston University. If you are thinking about advancing or changing your career or are discouraged at your lack of progress, we can help you assess your skills and interests, consider how to expand your skills and how to overcome roadblocks to enhance your professional success. We can also refer you to a career counselor for specific strategies like resume preparation, job search and market analysis.

As part of the university’s wellness efforts, we also offer a variety of programs to enhance your well-being and resilience.  We can provide customized programs for you and your colleagues on mindfulness, well-being and resilience.