The Faculty & Staff Assistance Assistance Office
Welcome!
Welcome to Boston University’s Faculty & Staff Assistance Assistance Office. We offer a free, confidential helping hand to Boston University employees who may be experiencing difficulties that affect their personal lives or work performance. Ours is a compassionate, caring and respectful environment of optimism and solutions. We hope you will find helpful information here about our services, common problems and how we might help you. Family members can also use the consultation and referrals we provide.
- About FSAOMore information about the FSAO.
- Meet Our StaffLearn more about our staff.
- ServicesFor your information, resources that may be helpful.
- Useful LinksLinks to other sites that may be useful.
- Contact UsSchedule an appointment with the FSAO.
Locations
Charles River Campus
270 Bay State Road, B-30
Boston, MA 02215
Medical Campus
General Clinic Research Center
Evans Building
88 E. Newton Street
Boston, MA 02215
Confidentiality Policy
The Faculty & Staff Assistance Assistance Office maintains complete confidentiality with the following exceptions: Suspected child or elder abuse will be reported to the appropriate agency; confidentiality is suspended when there is a clear threat against an identified victim, including self; confidentiality can also be suspended when someone signs a “Release of Information.”
Our office maintains the highest of ethical standards in compliance with the National Association of Social Work, the American Psychological Association and HIPPAA, the Health Insurance Portability and Accountability Act of privacy regulations.

