The Benefits Enrollment is a web-based application that integrates with the HR system of records, via SAP. It provides a seamless integration between the HR system, the vendor systems for retirement contribution, Fidelity and TIAA.
The service offers a one-stop shop for employees to view and edit their benefits choices for Medical, Dental, Life insurance, Flexible Spending Account, Retirement Contribution.
The final review page summarizes all changes made and allows the user to print or download a PDF for their records. The employee will also receive an email confirming their updated benefits plan.
Benefits Enrollment is available 24/7 as part of Employee Self Service on the BUworks Central portal, as a tile on the Fiori Launch pad, and as a stand-alone service.
Employees
Benefits enrollment provides different options for employees to enroll, view, edit, and cancel benefit plans such as medical, dental, life insurance, retirement contribution. Employees will also be able to view, edit, add, and delete their dependents.
The service controls what benefit choices are available and for what type of edit based on the employee type, the triggering events, and time of the year. The service also allows employees to upload, view, and delete proof of relationship documentation for their dependents.
Details about the plans, edit options, and additional information are available at the Benefits Education Center.
HR Service Center Staff
The service includes a web-based tool for HR Service Center staff to review plan choices, dependent information, and attached proof of relationship documentation. HR Service Center staff will have the ability to approve or deny the request. The tool allows role-based and two-tiered access to the documentation, based on the type of qualifying event and employee status.
Employees that need assistance, should contact HR Service Center at HR@bu.edu. The HR Service Center will contact BUworks Human Capital Management group should require any further assistance.