Troubleshooting : TechWeb : Boston University 

AnyConnect shortcuts no longer work? VPN no longer opens after recent update? BU recently updated to Cisco AnyConnect Secure Mobility Client. This update means ...

https://www.bu.edu/tech/services/cccs/remote/vpn/troubleshooting/

Resolved: Some clients are receiving an error when attempting to ... 

Nov 27, 2019 ... Some clients were receiving an error when attempting to connect to the Cisco AnyConnect VPN. Full service has been restored. Incident ...

https://www.bu.edu/tech/2019/11/27/some-clients-are-receiving-an-error-when-attempting-to-connect-to-the-cisco-anyconnect-vpn/

Manage Personal Greetings : TechWeb : Boston University 

Voicemail (Cisco Unity Connection) offers six different personal greetings that can be played to people who call you.

https://www.bu.edu/tech/services/cccs/phone/voice-messaging/cisco-unity-voicemail-guide/greetings/

Cisco 7841 Quick Reference Card [application/pdf]

Handset light strip - Indicates an incoming call (flashing red) or voice mail message (steady red). 2. Line and Feature Buttons -. Solid green = active call.

https://www.bu.edu/tech/files/2016/05/7841-User-Card-5_9_2016.pdf

Spam : TechWeb : Boston University 

Boston University uses a Cisco Cloud Email Security Appliance (Cisco ESA) to automatically filter unwanted mail at the central mail gateway.

https://www.bu.edu/tech/services/cccs/email/unwanted-email/spam/

Voicemail Basic Functions : TechWeb : Boston University 

Accessing Voicemail from your Cisco VoIP phone · Press the message button or dial 3-9999. · When prompted, enter your six-digit Voice Mail PIN and press #.

https://www.bu.edu/tech/services/cccs/phone/voice-messaging/cisco-unity-voicemail-guide/voicemail-basic-functions/

Voicemail Web Inbox Guide : TechWeb : Boston University 

Log in using your BU Login and Kerberos password, then click Sign in. Resetting Your Password. Click Settings; Select the Passwords menu and click, Change PIN

https://www.bu.edu/tech/services/cccs/phone/voice-messaging/cisco-unity-voicemail-guide/unity-connection-web-inbox/

Resolved: Intermittent VPN Error – CSRF Message : TechWeb : Blog ... 

Jun 1, 2022 ... Some clients are encountering the error message "Potential CSRF Attack Detected" when attempting to connect to BU's VPN via Cisco AnyConnect.

https://www.bu.edu/tech/2022/06/01/resolved-intermittent-vpn-error-csrf-message/

Message Notifications : TechWeb : Boston University 

Boston University's Voicemail is able to call a phone or pager to notify you about new messages. It can also send message notifications in the form of text, ...

https://www.bu.edu/tech/services/cccs/phone/voice-messaging/cisco-unity-voicemail-guide/message-notification/

Managing Unwanted Email : TechWeb : Boston University 

Boston University uses a Cisco Cloud Email Security Appliance (Cisco ESA) to automatically filter unwanted mail at the central mail gateway.

https://www.bu.edu/tech/services/cccs/email/unwanted-email/