Incident Discovery Time: 06:17am on 04/22/2026 Time of Resolution: 10:11am on 04/22/2026 Services Impacted: Service Management Systems Description of Impact Mismatch between Service/Service Offering in ServiceNow. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a Change. If you continue to have issues,… [read more]