Clinic Policies

Please review our Privacy Notice and Acknowledgement.

Payment Policy

  • We are sensitive to the financial needs our patients, and encourage you to communicate with clinical and administrative staff if cost is a barrier to your care. We will work with you to create a feasible payment arrangement.
  • All co-payments must be made at the time of visit. All deductible and coinsurance balances must be paid at the visit after they are processed by your insurance company.
  • After treatment is completed, account balances are due within 30 days of final claims processing.
  • If you disagree with the way in which your insurance company has processed your claims, please contact them directly.

Cancellation Policy

Out of mutual respect for the time of our physical therapists and patients, we ask that you provide us with at least 24-hour notice of appointment cancellations. After three no-show or cancelled without 24-hour-notice visits, we reserve the right to bill $20.00 for any additional missed appointments.