In the June FFF (item 2), we provided a link to this memo here for people who wanted to update an end user’s Concur Travel Approver if there were an individual preferable to the one automatically assigned by SAP.  In the instructions provided in the memo, steps are provided to add a new E.FI.TRAVEL_APPROVER.  However, you must also remove the old Approver. Otherwise, with two individuals assigned, SAP will simply revert back to the Approver with the lowest UID.  Instructions for removing the old Approver are also in the memo, on the 2nd page.

Any individual being paid greater than $10,000 for any sort of single-day performance that is not affiliated with a credit-bearing course is subject to MA withholding tax.  When filling out the disbursement request form, under the first drop-down list (Disbursement Request Type), end users should be sure to select ‘Entertainers’.  Additionally, a note should be made in text field of the Supporting Documentation section that indicates that the individual should receive MA performance tax withholding.  More information regarding the MA performer withholding policy can be found on the ma.gov website. 

For any departmentally approved purchase of tickets (sporting events, concerts, etc), the use of the University Travel Card is not allowable, and the card transactions will be blocked by the vendor.  All ticket purchases should be made using a PCard.  If you do not have your own PCard, coordinate with your departmental administrator to identify an individual who can make the purchase on your behalf. 

Effective September 16, 2019, several types of Accounts Payable inquiries must be submitted through the Financial Affairs Customer Service Portal ticketing system: Supplier Invoice Status, Check Reissue/Cancellation Request, Disbursement Inquiry, Supplier Invoice Copies, and AP General Inquiries.  Please follow this link, then select Open New Case. On the following page, under Categories, select Accounts Payable and then the ticket option most applicable to your inquiry.

More details about the transition to ServiceNow and the Financial Affairs Customer Service Portal can be found on the CFO website.

Announced earlier this year, invoices for processed Accounts Payable payments are available for viewing in SAP and BUWorks reporting, by drilling down on the FI Document # level.  This will provide end users, financial administrators, et al the ability to identify the details of an individual payment. Please see this guide for step-by-step instructions.