Payment Services

Welcome to Boston University’s Payment Services! The goal of this page is to provide an introductory guide to the financial processes of Boston University’s Payment Services department: Accounts Payable, Payroll, and Travel.  Links to FAQs and training guides on those departments’ individual pages will be included.

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The mission of Payment Services is to deliver superior customer service, provide timely and accurate processing and payment, and ensure compliance with Boston University policies, and governmental rules and regulations, through the operations of the departments of Payroll, Accounts Payable, Travel Services, and the Card Services. Payment Services ensures that all accounts within its departments and between the departments and the General Ledger, are reconciled on a regular basis, and employs continuous monitoring in this effort. Payment Services utilizes business intelligence and produces metrics for BU schools and departments to analyze processes and promote continuous improvement.