Natalie LoRusso

Web & User Experience Librarian

(she/they)

Natalie LoRusso is the Web & User Experience Librarian at Boston University Libraries. In this role, Natalie leads user experience research activities and events, organizes content strategy and publishing guidelines for library-authored web content, and contributes to the overall strategy and design of the library web presence. Their research interests include information architecture, participatory design, and cognitive load theory.

In previous roles, Natalie was the User Experience Librarian at Syracuse University Libraries and served as a part-time adjunct at SU’s School of Information Studies, where they taught undergraduate curriculum courses related to Human-Computer Interaction (IST 349, Spring 2020) and Human-Centered Design (IST 341, Fall 2022). Now, she serves as an Assistant Editor for Weave: Journal of Library User Experience.

ORCID

Publications

LoRusso, Natalie. “Low-Key Google: Exploring Cognitive Overload During Discovery Layer Usability Testing.” In From Chaos to Order: Addressing Cognitive Overload in the Learning Journey, edited by Courtney McAllister, C. Elliot, and Sara Kern. Bloomsbury, 2026.
LoRusso, Natalie, and Michelle Mitchell. “Examining User Experience Work in Academic Libraries.” In Academic Libraries: An Introduction, edited by Nora Bird and Michael Crumpton. Bloomsbury, September 2026.