Photo: Angry customers arguing with waitress at a cafe
Workplace Stress

How to Deal with Rude Customers

When hospitality workers cope with disrespectful customers by sabotaging service, the stress can follow them home and interfere with sleep, finds Boston University researcher

Photo: Man stands in a lab full of special equipment for a formal portrait
Infectious Diseases

How Can We Ensure Science Is a Force for Good?

BU researcher Muhammad Zaman’s new book, Infected, urges scientists to recognize past mistakes and be vigilant in ensuring research is used for good

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