Blackboard Learn now supports the most up-to-date versions of Firefox and Internet Explorer. Below are instructions for updating these web browsers.


fx-logo-sm Update Firefox (versions 4 to 28)

These instructions are for updating from between Firefox 4.0 and 28.0 to the latest version. If you are on the latest version of Firefox, select the option listed above for updating Firefox (FRC), which is version 29 and above.

  1. Open up your Firefox web browser
  2. Click the orange Firefox icon in the upper left-hand corner of your browser window.
    Firefox 4 and above
  3. Mouse-over Help > and then click on About Firefox.
    Firefox 4 and above
  4. You will see a small window showing your browser’s version number and if updates are available a Check for Upates button. Click this button.
    Firefox 4 and above
  5. You will see the following window as the updates are downloaded.
    Firefox 4 and above
  6. When the updates have finished downloading, click the Apply Update button.
    Firefox 4 and above
  7. You will see the following window as the updates are installed.
    Firefox 4 and above
  8. Depending on which, if any, add-ons that you have installed you may or may not see the window below. Select any add-ons you wish to keep active and click the Next button.
    Firefox 4 and above
  9. If you saw the previous window above, you’ll see the following window to show you which add-ons have been disabled. Click the Done button.
    Firefox 4 and above

fx-logo-sm Update Firefox

  1. Start Firefox from the start menu or your desktop.
  2. Click on the menu icon located in the upper right-hand corner of the browser.
  3. In the window that appears, click the help menu icon, located towards the bottom of that new window.
  4. In the window that appears, click the About Firefox link.
    About Firefox
  5. In the window that appears, look for the version information.
  6. If there is an available update, you’ll see a button within this window alerting you of the update. Click the button to apply the update. Note: You will need to restart your browser to apply the update so save any work before updating your browser.

Windows Vista and Windows 7

Please Note: Only Windows Vista and Windows 7 can install Internet Explorer 9 (IE9) and above. The upgrade to IE9 and above is not available to Windows XP computers, which are no longer supported by Microsoft. Additionally, you may need to restart your computer after installing the updates, so save all work prior to beginning the update process.

  1. Open your Internet Explorer web browser.
  2. In the web address bar at the top, put in and press the Enter key on your keyboard.
    Internet Explorer
  3. You will see a Microsoft page with two installation options, Express and Custom. The Express method is recommended to ensure that you receive all necessary updates. The Custom option will show all available updates. You can always run the updates process a second time and choose the Custom option to see additional update options.
    Windows Updates
  4. After selecting the Express option, you’ll see the window below as Microsoft checks for updates that your computer needs.
    Windows Updates
  5. When the scan is complete, you’ll see the list of the available high-priority updates for your computer. Click the Install Updates button.
    Windows Updates
  6. You will see the following window as the updates are downloaded and installed.
    Windows Updates
  7. When the updates are complete, you’ll either be prompted to restart your system (highly recommended if prompted) or see a simple "Installation Complete" message.
    Windows Updates Complete
  8. Your browser will show the results of the update operations.
    Windows Updates Results

Windows 8

Please Note: You may need to restart your computer so you should save your work prior to beginning the update process.

  1. Press the Windows key on your keyboard to be brought to the Windows 8 Start screen.
  2. Starting typing Windows Update and a search box should appear, located on the right side of the window.win8_update
  3. In the list of options that appear, click the Windows Update link. The Windows Update panel should open on your desktop.
  4. If any updates are available, including ones for Internet Explorer, you’ll see them listed.

Google Chrome logo Update Chrome

Google Chrome updates automatically by default. To check the version of Google Chrome you have installed on your machine, see the steps below:

  1. Launch Google Chrome from your desktop or start menu.
  2. Click on the menu icon in the top right corner of the window.
  3. Select About Google Chrome from the menu.
  4. Google Chrome will alert you to any updates that you can install.