What distributions do you support?

We are be able to provide the most complete support when you’re using the BU Linux distribution. We may also be able to help with other up-to-date varieties of Linux, but the level of support will be less. If you feel that you have Linux needs that BU Linux doesn’t meet, please contact us and we’ll see what we can do to correct that.

What’s the status of official Linux support at BU?

We provide help with many Linux Operating systems, such as Ubuntu and Debian, but we have the greatest knowledge of our own custom distribution, BU Linux, which is built from CentOS source code, the Red Hat Enterprise source. Check out the Installation pages for information on how to download and install BU Linux.

Send your support questions to ithelp@bu.edu.

How do I get help?

Support for BU Linux is provided via email. We offer time limited and more extensive Consultations.

We encourage you to make use of the resources available here. Please check the FAQ for information and for further places to go for help, both at BU and worldwide.

What if I find a bug?

If the problem is clearly repeatable, please file a report by contacting ithelp@bu.edu.