Jesse Shore

Assistant Professor of Information Systems, Questrom School of Business

Jesse Shore is an Assistant Professor of Information Systems at Boston University Questrom School of Business, studying the relationships among social network structure, communications platforms, and the creation and transfer of knowledge.

Professor Shore’s current research consists of two related streams of work. The first stream includes laboratory experiments designed to find the causal effects of social network structure on collective success in solving complex problems. Projects in this stream address questions such as:

  • Is “always-on” communication good for collective intelligence?

  • How do social network clusters affect the diversity of information we find versus the diversity of our interpretations of that information?

  • How does social network centralization affect our collective ability to solve complex problems?

His second stream of work includes large-scale descriptive and field-experimental work designed to uncover the effects of digital communication technologies on the creation and transfer of knowledge. Projects in this stream address questions

  • Does the large number of people on discussion forums increase or decrease engagement per person?

  • On Twitter, Do people exist in echo chambers, polarized groups, or something else?

Professor Shore’s work has been published in top academic journals including Management Science, Organization Science, the Proceedings of the National Academy of Sciences, MIS Quarterly and Social Networks. My research has been featured in The Economist, The Wall Street Journal, The New York Times, The Times of London, The Boston Globe, Time Magazine, and other outlets.