Contact Us

Charles River Office

930 Commonwealth Avenue
Boston, MA 02215
(617) 358-5960
ombuds@bu.edu

The BU Ombuds Office is located at 930 Commonwealth Avenue at the corner of Pleasant Street.  Click here for a map.

Getting here:

  1. By BU Shuttle

Take the BU Shuttle to the C7: College of Fine Arts stop.  Click here for the BU Shuttle schedule.  Cross Commonwealth Avenue at the Agannis Arena to Pleasant Street.  Walk down Pleasant Street about 250 feet and the building entrance will be on your left.

  1. By the MBTA

Take the Green Line (B-Line /Boston College) Get out at the Pleasant Street stop. Cross to the south side of Commonwealth Avenue  (toward Sullivan Tire) .  Cross Pleasant Street and walk down about 250 feet.  The building will be on your left.

  1. Driving

There is a paid parking lot next door at the 131 Dummer Street Garage. If you have a BU parking pass, you may park at the Agganis Arena garage.   There is also metered parking along Pleasant Street, and Commonwealth Avenue, and free two-hour parking on town of Brookline side streets.

Medical Campus Office

Solomon Carter Fuller Building
Suite 818
85 East Newton Street
Boston, MA 02118
(617) 358-7645
ombuds@bu.edu

Our office is in Suite 818 in the Solomon Carter Fuller Building (85 E Newton St.) It is the large concrete building on the corner of Albany and East Newton Streets, or across East Newton St. from the Newton Pavilion and the Goldman School of Dental Medicine.

There is a security desk at the first-floor entrance of the Fuller building. You will be required to display your BU ID as you pass by. Take the elevator to the 8th floor, Suite 818. There is signage in the hallway.

1. By BU Shuttle

Take the BU Shuttle to the M8 stop at 710 Albany Street. Click here for the BU Shuttle schedule. Walk down Albany Street (keeping the Medical Campus on your left.) Turn left onto East Newton Street and walk about halfway down the block. The entrance to the Fuller building will be on your left.

2. By MBTA Bus

Take the 8, 10, 47, or the CT3 bus and get out at the 88 East Newton Street stop. The Fuller building will be across the street from the Newton Pavilion and the School of Dental Medicine.

3. By car

On-street parking is not dependable at this location. However, there is a parking garage at 710 Albany Street, and another at 732 Harrison Ave (near the Preston building).

Other Contact Info

You may reach the Ombuds at the phone numbers listed above or via email. However, due to the limits of technology, confidentiality cannot be ensured in email communication.  Thus, you are advised against sending sensitive information via email.

Mailing Address

930 Commonwealth Avenue
Boston, MA 02215