How We Help

What's an Ombuds?

As a confidential resource, the Office of the Ombuds provides a safe place for off-the-record conversations about sensitive and challenging concerns.

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What We Do/Don't Do

An ombuds can listen to your concerns and help identify options for resolving them. The ombuds may provide coaching on having a difficult conversation.

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Office Charter

The BU Office of the Ombuds was chartered in fall 2009 at the recommendation of the Council on Faculty Diversity and Inclusion. The Office is staffed by professional ombuds who practice in accordance to accepted professional standards.

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FAQs

Find answers for frequently asked questions like, "What happens when I call?" You may also learn more about how to make an appointment with an ombuds.

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Boston University Office of the Ombuds

CRC Office: (617) 358-5960
Medical Campus Office: (617) 358-7645

ombuds@bu.edu