Questrom Lecturer Jennifer Mandolese Leads Session on Strategic Commuication
On Friday, September 22nd, Lecturer in Organizational Behavior Jennifer Mandolese led an interactive session for Fellows on the topic of Strategic Communication. Ms. Mandolese teaches undergraduate courses on management communications and organizational leadership at the Questrom School of Business.
Ms. Mandolese began her session by citing a quote by American author, journalist and playwright James Thurber: Precision of communication is important, more important than ever, in our era of trigger balances, when a false or misunderstood word may create as much disaster as a sudden, thoughtless act.
She then led the Fellows in a series of exercises that prompted them to consider and discuss topics such as the nature of effective communication, the purposes of language, different communication styles, and the opportunities and challenges of nonverbal communication.