Recovering Files and Folders from Snapshots

ENGNAS creates periodic snapshots of your folders — hourly, daily, then weekly (up to 4 weeks). If you have accidentally erased or lost a file in your network drive here is the procedure to recover it from a snapshot.

Microsoft Windows

    1. Browse to your X-drive.
    2. Scroll till you find the directory in which your file was located.
    3. Right click on that directory and select properties. A small new window should pop up. Select the Previous Versions tab.

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  1. If you scroll down in the window, you can see the backups of that specific directory which can go from hourly to earlier this month.
  2. Select the directory with the time stamp that correlates to when you had your deleted/lost files.
  3. To restore the whole directory to that state, simply select it and click Restore.
  4. To restore a specific file from within that directory, double click on it and find the file you are missing. Copy the file and paste it in your current directory.
  5. There you go, you recovered your deleted/lost files!

Linux

  • Move to the directory in which the file or folder you lost or altered was located in
  • There look in the “.snapshot” sub-directory
    • i.e. If you had lost a file from the “myproject” directory, your path should be “/home/username/myproject/.snapshot
    • You can see your backup snapshot in that directory organized by time and date
  • Move to directory that corresponds to the time before you lost or changed the file
  • Now copy the file or folder to the directory you want it in
Ex:
cd /home/username/myproject/.snapshot/CronJob_engnas_users_2.2016-02-26_1100
cp mylostfile /home/username/myproject/