Protective Actions

For Incident Command and Crisis Action Teams:

Please consult the Incident Command Team page for detailed emergency response procedures.

For access to the Incident Management System WebEOC, the Incident Command System (ICS) Roster, and specific emergency response plans, please view the Incident Command Information page.

BU Alert Notifications and Information

BU Alert is an emergency notification system that will help ensure rapid and reliable mass communication to students, faculty, and staff. The BU Alert system is designed to communicate with cell phones (text and voice messages), landlines, email systems, and pagers during a crisis or time-sensitive situation on the Boston University Charles River, Fenway and Medical Campuses. In certain cases, BU Alert has the capability of allowing recipients to provide responses to messages received. For more information about BU Alert, please go to the BU Alert FAQs.

During an emergency, periodic updates will be provided to the University community on BU Today’s web page. The University’s Emergency Information Lines will also have updated information for students, patients, faculty, staff, parents, and the community. The following phone numbers should be used:

  • BU Charles River and Fenway Campuses Emergency Line: 617-353-2105
  • BU Medical Campus Emergency Line: 617-638-6886
  • BU’s Emergency Closing Line: 617-353-SNOW (7669)

Pertinent information may also be broadcast on WBUR 90.9 FM, WBZ 1030 AM, WRKO 680 AM, and WBMX 98.5 FM.