About Educational Technology

Welcome to Educational Technology

Technology informs, inspires collaboration and builds community, and the use of educational technology tools support and strengthen the teaching and learning experience at Boston University.

Digital Learning & Innovation Educational Technology (EdTech) team is well-versed in teaching as well as technology. Our staff, comprised of trained educational technologists, platform administrators, and data analysts, some of whom are teaching faculty—provide training and guidance to Boston University academic leadership, faculty, and graduate student instructors.

Our Focus

The Educational Technology (EdTech) team helps all BU faculty and academic staff to learn technological tools for more effective teaching. We offer one-on-one and small group consultation on the use of technology tools to accelerate better student engagement and to support innovative experiments in learning. We work closely with the Center for Teaching & Learning and the Shipley Center to aid in successful design of courses and programs.

The Platform Administration team administers and maintains key educational technology platforms supported centrally by Boston University, in collaboration with Information Services & Technology (IS&T). The group handles integration of new and existing platforms and responds to support inquiries. Key platforms include but are not limited to the Learning Management Systems, Lecture Capture, Streaming Instructional Video Platform, Grading Support Tools, and Assessment Management System.

Data Analytics unit focuses on developing a large-scale analytics system with all accessible educational data sources. It supports data-informed decision-making at Boston University to improve different aspects of teaching and learning, including but not limited to student’s academic performance, engagement, interaction, and Diversity, Equity, and Inclusion (DEI). 

Benefits of Working with Educational Technology

Collaboration: Through one-on-one consultation and small group trainings, the EdTech team collaborates with BU leadership and educators and introduces ways to leverage available and emerging learning-centered technologies into a wide range of teaching and learning environments—from the in-person classroom to online programs such as Questrom School of Business' online MBA.

Partnership: To further enhance the teaching and learning experience at BU, Educational Technology leads a variety of learning communities and partners with the Center for Teaching & Learning and DL&I's Shipley Center to inspire effective teaching and promote innovation and experimentation through the use of technology.

Educational Technology services include:

  • technology consultation in support of new academic programs
  • course transformation consulting services
  • consultation for Shipley Center grants
  • consultation on learning analytics
  • one-on-one and small group consultations
  • expertise specific to BU's educational technology tools
  • technology training and troubleshooting
  • technology assessment

Collaboration with IS&T

Information Services and Technology offers numerous educational technology platforms that are administered by the EdTech team. Our team works with faculty, graduate student educators, and academic staff to continually enhance the application of the following IS&T technologies:

  • Blackboard
  • Zoom
  • Digication e-Portfolio
  • MyMedia (Kaltura) – streaming instructional media
  • Audience Response Technologies
  • Anthology for course evaluations
  • Turnitin – originality check and writing feedback
  • Gradescope
  • ExamSoft
  • Adobe Creative Cloud
  • Echo360
  • G Suite for Education (formerly Google Apps)
  • Google Jamboard
  • Pronto – real-time chat and community building
  • BULB – a plugin for open educational resources
  • NVivo – a qualitative research tool
  • Classroom Recording with Echo360
  • MediaKron for maps and timelines

Connect with a Learning Community

Digital Learning & Innovation is committed to building learning communities and creating gathering places for Boston University's leadership, faculty, and staff technology users to share ideas, meet and connect with colleagues, and discuss platforms designed to improve students’ learning experiences.

Educational Technology, in partnership with the Center for Teaching & Learning, lead a variety of teaching and technology-driven learning communities including:

All of our communities of practice meet via Zoom or in-person and are supported by Digital Learning & Innovation, Educational Technology, and Center for Teaching & Learning staff.

Technology Support

To request technical support with one of these technologies, please submit a Help Ticket to ithelp@bu.edu.

For assistance with any of the other services listed on this page, please email askedtech@bu.edu. A member of our team will respond within 24 hours/during regular business hours.

Connect with Us

Educational Technology

141 Bay State Road

Boston, MA 02215

617-358-8607

askedtech@bu.edu