All Boston University employees traveling outside the USA on Boston University business are covered for the following Travel Assistance services:

Medical Emergencies

Emergency Medical Evacuation and Repatriation

Hospital Admission Deposit

Medical Monitoring

Dispatch of a Doctor or Specialist

Emergency Political Evacuation Services

Personal and Legal Assistance Services

Pre-Trip Medical Referral Information

Emergency Medication Arrangements and Transportation

Embassy and Consular Information

Lost Document Assistance

Emergency Cash Advance

Translators and Interpreters

Online Security Information

These “Executive Assistance Services” detailed above are provided by ACE, the University’s insurance carrier for foreign exposures. Since these services are already built into Boston University’s insurance program, employees traveling internationally on University business should not have to purchase emergency medical evacuation coverage.

  • Print the ACE Travel Assistance Services Document for detailed information on these services and how to access these services. Note that employees traveling to a foreign country can log onto the ACE website shown on the top of page 2 using the User ID and Password provided. They will be able to obtain updated country-specific reports on health and security. The security updates are provided by iJET Intelligent Risk Systems.




One final note: Be aware that this program with ACE is not providing medical coverage. It provides services that complement each employee’s individual medical coverage for items that are not covered in a standard health insurance policy.