Welcome to Cashier Services

Fisheye BU Campus

Cashier Services is responsible for accepting and depositing all non-student check, cash and credit card payments made to the University. For student related payments, please contact Student Accounting Services. We are also responsible for electronic commerce (e-commerce).


Cashier Services has moved, we are now located on the First Floor of 25 Buick Street, Suite 130, Boston, MA 02215.


Please visit our Resources page or view our Contact Us page.

We are happy to announce that Cashier Services under VP Financial Affairs will now have its own ServiceNow Customer Service Portal. Department managers can place a ticket at bu.service-now.com/fa to request the following services related to Cashier Services:

  • Nelnet Access
  • Refund Request
  • PCI Training
  • Petty Cash Inquiries
  • YC Upload Training & Errors

You will need your Kerberos password to log into ServiceNow. Once you are in the home page, please click on FA Service Catalog on the top tool bar, click on Cashier Services on the left box and you will see the categories of services.  This service will be replacing email requests.