Welcome Back

By Brian AndersonSeptember 1st, 2020

Starting September 2nd, CAS IT will resume normal operating hours, Monday to Friday, 9 am - 5 pm.

As we will have limited staff onsite throughout the semester, please contact us to schedule appointments. To maintain proper distancing measures and safe practices, we will continue to prefer contactless drop off and pickup of equipment, moving the location to CAS 331, just inside our office door.

Our office is open and we are accepting walk-in traffic. We ask everyone to limit this option to emergencies with the exception of dropping off and picking up equipment.

For situations requiring on-site work within lab or office spaces, our staff will wear appropriate PPE, with the expectation that occupants be wearing masks and staying 6 feet away if possible, following University guidelines.

CAS IT Hours of operation

By Gregory D WaldmannDecember 13th, 2019


CAS IT will be open from 9AM-5PM weekdays starting Monday, December 16th. We will close at 5PM on December 23rd for intersession, and will reopen at 9AM on January 2nd.

Problems connecting to the server on a Mac

By Gregory D WaldmannOctober 3rd, 2019

If you are experiencing trouble connecting to a CAS server on a Mac, check your folder path. If it begins with "cifs://," switch out the beginning to "smb://"

For example, change "cifs://" to "smb://"


If that does not resolve the issue, click on the link above to submit a help ticket.

Recent Phishing E-mails

By Gregory D WaldmannJanuary 16th, 2019

Members of the BU community have been receiving e-mails warning them that they have reached their storage limit and that their e-mail has been shut down. They ask the user to click a link to "re-validate" their mailbox. These e-mails are a scam and should be deleted. Here is an example:

Dear Boston University,

Your Boston University Mail Box has exceeded the storage limit is 1 GB, which is defined by the administrator, you are running at 99.8 gigabytes and you can not send or receive a new messages until you re-validate your mailbox.

re-validate your mailbox Click Here.

Note: Failure to comply within 48hrs might lead to permanent deactivation.

Thank you,
Boston University administrator ©2019.

As a reminder, authentic BU e-mails will never ask you to provide your login credentials. If you are unsure of the validity of an e-mail you have received, don't hesitate to contact us.