Last night, 685 Commonwealth Avenue had an unplanned network outage due to some power work. This impacted the network in many places on campus and was restored earlier this morning. At this time, CASFSA and CASFSB are still offline. CAS IT is working to restore service as quickly as possible. We apologize for the inconvenience.
Good Morning – CAS IT has now changed over to using Service-Now, which is the Help Request tool used by IS&T. Using this tool will help us work better with IS&T, and route tickets faster to the appropriate groups, cutting down response times. Due to this change, we have changed our webform to allow for […]
We’ve had numerous reports of problems connecting to casfsa and casfsb this morning. We made a security change over the weekend that makes shortcuts that do not include the .bu.edu extension to not work properly. If you are having problems connecting, please try to follow the instructions on this page (or under the Fileserver link […]
CAS IT will be closed on Friday, November 11th, in observance of Veterans Day.
As of last week, CAS Computing Services group has changed the name of the department to CAS Information Technology, CAS IT for short. It is to reflect the nature of the work the office performs for the community, as well as be more in line with the other IT groups in the other Schools and […]
BU works is live. For those having issues, here are the browser requirements: http://www.bu.edu/tech/apps/enterprise-applications/buworks/requirements/ Firefox 3.6 or Internet Explorer 8 are supported; all other browsers are not fully supported. For other issues, please contact the IT Help Center (617 353-4357).
Currently there are two email migration projects that our office is undertaking; the first to migrate users of the older ACS mail system to the newer Cyrus mail system. Beyond that we’ve also been tasked by IS&T to assist in the migration of folks over to the new Exchange environment that will be going live […]
CAS Computing Services is ending support for the email client, Eudora. We are not requesting anyone to change at this time. After today, however, we will not be installing Eudora or setting it up to check email as part of submitted help requests . If there are members of the community using Eudora but would […]
Welcome back, and Happy New Year!
Computing Services will be closing the evening of December 23rd and won’t reopen until 9 am on January 3rd. Happy Holidays and see you in 2011!