Starting September 2nd, CAS IT will resume normal operating hours, Monday to Friday, 9 am – 5 pm. As we will have limited staff onsite throughout the semester, please contact us to schedule appointments. To maintain proper distancing measures and safe practices, we will continue to prefer contactless drop off and pickup of equipment, moving […]
Last night, 685 Commonwealth Avenue had an unplanned network outage due to some power work. This impacted the network in many places on campus and was restored earlier this morning. At this time, CASFSA and CASFSB are still offline. CAS IT is working to restore service as quickly as possible. We apologize for the inconvenience.
Good Morning – CAS IT has now changed over to using Service-Now, which is the Help Request tool used by IS&T. Using this tool will help us work better with IS&T, and route tickets faster to the appropriate groups, cutting down response times. Due to this change, we have changed our webform to allow for […]
The staff of CAS IT want to wish our community a Happy Thanksgiving. We will be closing at 1 pm today and will open again at 8 am on Monday, December 1st. Have a safe and fun Thanksgiving.
We’ve had numerous reports of problems connecting to casfsa and casfsb this morning. We made a security change over the weekend that makes shortcuts that do not include the .bu.edu extension to not work properly. If you are having problems connecting, please try to follow the instructions on this page (or under the Fileserver link […]
On 5/19 CAS Information Technology will start our summer hours. We will be open Monday through Friday from 9AM – 5PM. We will keep these hours until the week prior to classes, when we will resume our 8AM – 6PM hours. Thank you and enjoy your Summer!
CAS IT wishes everyone a Happy New Year. We will resume our 8 – 6 hours on the 3rd.
CAS IT will be closed on Friday, November 11th, in observance of Veterans Day.
As of last week, CAS Computing Services group has changed the name of the department to CAS Information Technology, CAS IT for short. It is to reflect the nature of the work the office performs for the community, as well as be more in line with the other IT groups in the other Schools and […]
BU works is live. For those having issues, here are the browser requirements: http://www.bu.edu/tech/apps/enterprise-applications/buworks/requirements/ Firefox 3.6 or Internet Explorer 8 are supported; all other browsers are not fully supported. For other issues, please contact the IT Help Center (617 353-4357).