Photo: Angry customers arguing with waitress at a cafe
Workplace Stress

How to Deal with Rude Customers

When hospitality workers cope with disrespectful customers by sabotaging service, the stress can follow them home and interfere with sleep, finds Boston University researcher

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Time and Place

The Boston University Wind Ensemble’s Time and Place concert was held at the Tsai Performance Center March 26. Performing works that each transport the listener to a time and place, the repertoire included Holst’s Hammersmith (1930), Jessie Montgomery’s Coincident Dances (2019/2023), Nelson’s Rocky Point Holiday (1966), Bach works with transcriptions by Lucien Calliet, and Gotkovsky’s Poeme du feu (1980). The School of Music is hosting Montgomery for two week-long residencies during the spring 2026 semester.

Photo by Lily Jurman (COM’26)

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