Hospitality Organizational Leadership

SHA HF 733

The hospitality / travel and tourism industry employs over 284 million people, representing about 1 in 11 jobs worldwide. In such a labor intensive field, leading and managing people are two critical elements for operating successful organizations. This course will focus on leadership and management for the hospitality industry. Using a leadership continuum as a framework, we will explore several different levels of leadership, from a traditional leadership role as the head of a major corporation, team leadership and the personal aspect of self-leadership. Several different leadership models will be analyzed and applied to the hospitality industry. An emphasis on creating organizational culture through human resource strategies and how to manage change effectively will be two critical components of the course. The course explores key aspects of human resources functions such as employment law, employee recruitment & selection, compensation and benefits, labor relations, diversity and managing hospitality human resources in a global environment. 4 cr. Offered Fall Semester.

FALL 2019 Schedule

Section Instructor Location Schedule Notes
A1 Roberts SHA 206 M 2:30 pm-5:15 pm WebReg Restricted
Graduates Only

FALL 2019 Schedule

Section Instructor Location Schedule Notes
A2 Roberts SHA 201 T 6:30 pm-9:15 pm WebReg Restricted
Graduates Only

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.